Windows 11 offers improved security, performance, and a modern user interface, providing a more productive and secure computing environment. Microsoft plans to retire Windows 10 in 2025, and ITS is taking this step to ensure our organization is ready.

The upgrade process will begin on August 1st. On this date, the device will determine eligibility and upgrade if it is capable. This will come as a windows update and your device will notify you when it is ready. The upgrade takes about thirty minutes.

Most applications and software that are compatible with Windows 10 should work on Windows 11 without any issues. However, in a case in which software after the update isn’t working as expected, ITS can assist users in troubleshooting and remediation.

Windows 11 has specific hardware requirements. Computers will automatically determine their own eligibility and upgrade if they are able. If they are not eligible, they will not upgrade.

Some Windows 10 devices are eligible for an in-place upgrade to Windows 11, subject to compatibility. New and existing devices will be redeployed with windows 11 if they are able.

Yes, ITS will assist those users who have questions or need assistance in getting up to speed. There are also university and first- and third-party online resources to help users familiarize themselves with the new features and interface of Windows 11. We have also selected a short training through LinkedIn Learning highlighting new features and changes. We encourage users who are having trouble with the new Operating system to reach out to ITS.

User data and profiles will be migrated to Windows 11 during the upgrade process. We still recommend using OneDrive to ensure no data is lost in the upgrade. If you need assistance getting OneDrive setup, or would like ITS to verify it is functioning as intended, please reach out to us.

In most cases, Windows 11 should maintain network settings, and previously installed printers should remain functional. However, it's essential to have a network and printer compatibility check before the upgrade to identify and resolve any potential issues.

Windows 11 introduces enhanced security features such as hardware-based security (TPM 2.0 requirement), Windows Hello, and a refined Microsoft Defender. These improvements help protect against modern threats and enhance overall system security.

Yes, Windows 11 offers customization options for personalization, such as themes, colors, and wallpapers. Users can modify the taskbar, Start menu, and desktop to suit their preferences.

Most existing software licenses that are valid for Windows 10 should also be valid for Windows 11. However, it's essential to verify the software licensing agreements with respective vendors or consult with our IT department for specific software applications.

Windows updates in Windows 11 will follow a similar process to Windows 10. Users will receive regular managed updates, drivers, and patches to ensure security and performance.

Unfortunately, there is no option to revert the Windows 11 upgrade. ITS is confident that most issues users may experience can be troubleshooted and resolved.

Users can report issues or seek help from ITS through https://support.uakron.edu

In most cases, your existing software and files should be available and usable on Windows 11 without significant disruptions. However, we encourage users to report any issues they encounter during the upgrade process to be promptly addressed.

While every effort will be made to minimize the risk of data loss, it's crucial for users to back up important data before the upgrade. In case of unforeseen issues, having a backup will safeguard against data loss.

While every effort will be made to minimize the risk of data loss, it's crucial for users to back up important data before the upgrade. In case of unforeseen issues, having a backup will safeguard against data loss.

It should take less than an hour for the upgrade, but ITS recommends performing the update during a non-critical time of the day to give the device ample time to complete the upgrade.