University of Akron’s Psychology Department Counseling Clinic

Clinic Hours

The clinic is open throughout the academic year, with limited availability during summer sessions I and II. The clinic closes during all university breaks and anytime the university unexpectedly closes (e.g., for inclement weather). Please note that no clients are seen during the first week of each semester; however, new and returning clients are encouraged to call during this week to set up their appointment time. Our clinic hours are Monday through Friday, 9:00am to 5:00pm. Please note that appointments may not be available at all times due to therapist schedules and client demand. For further information about our hours of operation, please contact our clinic.

Scheduling an Appointment

Individuals who are interested in receiving services may fill out a request for counseling form. Click here to fill out the form or call our front desk at 330-972-6714. When calling for the first time, you will be asked to complete a 5-10 minute screening during which we will provide information about our clinic, and ask some questions to get a sense of your concerns and determine whether we can offer you the appropriate level of care. Please note that we do not accept walk-in clients. If you have questions or concerns about speaking on the phone, or need accommodations, please ask our clinic staff in person or contact our GA for Clinic Administration.

Location and Parking

Guest parking is available at 248 E. Buchtel Ave, Akron, OH 44325. We offer parking validation for all clients. Our office is located on the third floor of the College of Arts and Sciences building, located at 290 E. Buchtel Ave, Akron, OH 44325. When you enter the building from the front doors, you will find the elevators at the end of the hallway to your left. Our clinic reception desk is located in office 342, which is the first door on the left after exiting the elevator.

COVID-19 Response

The Psychology Department Counseling Clinic is offering individual counseling via telehealth services and limited face-to-face services to reduce the spread of COVID-19. Face-to-face services are only available on Tuesdays and Thursdays and are contingent on the availability and discretion of our therapists. To reduce the risk of spreading COVID-19 within the office, we are taking the following steps:

We are following the university’s vaccination, masking, and isolation policies. You can read about these policies and the university’s response to the pandemic here.
We sanitize the front office regularly and the clinic rooms between every appointment.
We use a plexiglass barrier in the front office and maintain a 6-foot distance between clients and clinic staff throughout the appointment.
We provide alcohol-based hand sanitizer in the front office and all clinic rooms and ask clients and staff to wash or sanitize their hands upon arrival.
Face masks are optional but may be worn at our clients’ and staff’s discretion.

To contact us, leave a voicemail message at 330-972-6714, and someone will follow-up with you as soon as possible. Alternatively, you can contact us using the online form below. Due to the constantly evolving nature of this public health crisis, our procedures may change at our discretion. We will continue to communicate with you regarding any changes to our service delivery.

COVID-19 Resources

Finding Mental Health Resources
Community Resources (food, housing, etc)
COVID-19 Coping Resources
COVID Care Line - confidential emotional support helpline: 1-800-720-9616

Mission Statement

The University of Akron’s Psychology Department Counseling Clinic provides timely therapeutic interventions tailored to the unique needs of each client. We empower clients to take an active role in their treatment and in the promotion of their overall mental health and well-being. Our clinic prepares counseling psychology doctoral students for the provision of outstanding client care throughout the entire therapy process, intra- and interdisciplinary collaboration, and clinical leadership. We aim to create a more socially just world by training a diverse staff that is sensitive to the individual and cultural identities of our clients, engaging in outreach and advocacy, and offering free and confidential services to encourage utilization by traditionally underserved populations.

Training Mission

Our clinic is staffed by doctoral students in counseling psychology who are supervised by licensed psychologists. We understand that some clients may feel more comfortable seeing a more experienced therapist. If this is the case, we would be happy to provide you with referrals to trusted community providers. However, we also believe that our role as a training clinic provides several advantages for clients. First, our therapists are also students, which means they are engaged in a process of ongoing learning and using the most current interventions to address a range of concerns. Second, our therapists see fewer clients than most outside providers, so we can give each client the individualized care and attention that they deserve. Finally, while your therapist may be the only one in the room with you during your counseling appointments, we take a team approach to client care. Each therapist has an individual supervisor who reviews tapes of counseling sessions and all clinical records to ensure every client is getting the best care possible. All therapists are also enrolled in a clinical practicum class during which they may consult with their colleagues and group supervisors about client concerns. Every member of our clinic staff is bound by the same standards of confidentiality as your therapist.